Complaints and feedback

Contact the Practice Manager

For Complaints, Concerns, Suggestions and Feedback please contact Practice Manager Ruth McMahon. 

Email: manager.westernroadsurgerybillericay@nhs.net

Phone 01277 624599

 

Leave feedback via NHS.UK

Your review must be about a specific experience and not a general view of the NHS or the service as a whole.

GP patient survey

The GP Patient Survey is an independent survey run by Ipsos on behalf of NHS England. The survey is sent out to over two million people across the UK. The results show how people feel about their GP practice.

Friends and Family test

The NHS Friends and Family test is a very quick way of giving feedback. Please click below if you are happy to help in this way

Click here for NHS Friends and Family test

Page last reviewed: 28 January 2026
Page created: 19 January 2026